Privacy Policy

Introduction

Nova Tutoring Pty Ltd (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

By accessing our website and using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal information from you when you:
– Use our website
– Request a quote or engage our services
– Communicate with us via email, phone, or other channels
– Submit an inquiry or feedback

The types of information we collect may include:
Personal Information: Name, contact details (e.g., phone number, email address), and address.
Business Information: Company name, role/title, and any additional details necessary for providing our services.
Website Usage Information: Data about your visit to our website, including your IP address, browser type, and referring/exit pages.

2. How We Use Your Information

We use your personal information for purposes including, but not limited to:

– Providing our services and fulfilling your requests
– Responding to inquiries and communicating with you
– Improving our website and services
– Marketing and promotional activities, if you have provided consent

3. Disclosure of Your Information

We do not sell your personal information to third parties. However, we may disclose your information:

– To contractors, service providers, and third parties who assist us in operating our website, conducting our business, or serving you, and who agree to keep this information confidential
– To comply with legal obligations, or as required by law, court order, or regulatory body

4. Security of Your Information

We take reasonable steps to protect the personal information we hold from misuse, interference, and loss, as well as from unauthorised access, modification, or disclosure. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Access and Correction of Your Information

You may request access to the personal information we hold about you, and we will take reasonable steps to correct any information that is inaccurate, incomplete, or out of date. To request access or correction, please contact us using the details below.

6. Use of Cookies

Our website may use cookies and similar technologies to enhance user experience and gather information about how our site is used. You can choose to disable cookies through your browser settings, though this may impact the functionality of our website.

7. Links to Third-Party Websites

Our website may contain links to external sites that are not operated by us. We are not responsible for the content or privacy practices of these sites, and we recommend reviewing their privacy policies.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. Your continued use of our website following any updates constitutes acceptance of those changes.